Terms And Conditions: Our team will review the terms and conditions for the website. As part of the guidelines, the terms need to state that any dispute will be solved in the United Kingdom.

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

The following Terms and Conditions apply to the use of this web site, as well as all transactions conducted on or through this site.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other  applicable law. By using this site, you agree to and accept these terms and conditions, including, without limitation, Warranty Disclaimer and Limitation of Liability set forth further below, so please be sure to read the following carefully. If you do not agree to these terms and conditions, please do not use this site.

Prices and Taxes

Prices listed on this web site for products or services, unless otherwise noted, are exclusive of shipping charges, and of any applicable value-added, sales, use, excise, transfer, transport, or other tax, tariff or duty of any sort imposed by any government authority (“Taxes”). Customers are solely responsible for all Taxes payable in connection with the provision of products or services.

Promotion and Coupon Codes

Multiple coupon codes cannot be used simultaneously. When buying bulk volume through the website for special tiered discounts, no coupon code can be used.

Shipping & Delivery

THAILUV (referred to in these Terms and Conditions as sometimes “we” or “us”), generally ships items within one or two business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to conspicuously post that fact on this site. We fill domestic orders using United States Postal Service Priority Mail, which generally results in delivery within two to three days. Requests for use of a courier service or for overnight shipping cannot be processed on this web site; however, we generally can accommodate these requests if you place your order by phone at the telephone number first appearing above. THAILUV requires a signature for all orders with a value of $250 or more.

Unless otherwise expressly agreed in a writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. THAILUV is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including without limitation laws, rules, regulations or acts of any government, embargoes, blockades, armed conflict, terrorism, labor disputes, delays of carriers or suppliers, shortages of material, accidents, fires, floods, weather conditions and any other acts of God.

Unless otherwise noted on this web site, delivery of products is FAS (Incoterms (2000), the international rules for the interpretation of trade terms of the International Chamber of Commerce) THAILUV’s facility where the products you order are located at the time of shipment. This means that you will be charged for the cost of shipping, and title and risk of loss will pass to you upon THAILUV’s delivery of the products you order to the U.S. postal service or courier service.

International Sales

THAILUV ships worldwide. All international sales are subject to all applicable U.S. and foreign export controls (including, without limitation, the Export
Administration Act of 1979, the Export Administration Regulations promulgated thereunder, the U.S. Arms Export Control Act and the International Traffic in Arms Regulations), and by placing an order through this web site, you affirm that you will comply with all such applicable export controls and regulations.

You will be the importer or exporter of record and are responsible for all required licenses, permits and authorizations. Customs and import duties may apply to international sales. Those charges are the responsibility of the recipient of your order and vary from country to country. It is your responsibility to check with the appropriate authorities to verify whether the country to which you are having products delivered permits the importation of those products, and whether customs or import duties or similar charges will apply. THAILUV is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

THAILUV RETURN POLICY

1. UNOPENED PRODUCT RETURNS – Email us at  info@thailuv.com within 72 hrs of receipt of goods to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.
2. CUSTOMER SATISFACTION – If you are not satisfied with the quality of the product. Please email us at info@thailuv.com for a refund within 14 days after delivery of product. Customer will have to pay for shipping product back to THAILUV.
3. Once you have shipped your product back to us – please also email the tracking number to info@thailuv.com so we can keep an eye out for it.
4. Once we receive your package back at our facility and can confirm its condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

*If you have any questions regarding our return policy please email info@thailuv.com

Your acceptance of the terms of purchase means you agree to and understand the refund policy to all THAILUV’s products purchased via retail.

THAILUV will only accept returns and refunds from purchases made on www.thailuv.com. THAILUV will not allow returns from a purchase made in a retail store.

Lost Packages

If a package is lost after we ship it, which does occasionally occur, THAILUV will not be responsible if the tracking information lists the order as “delivered,” which means UPS or the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package to THAILUV, THAILUV will reship the order. Please note that THAILUV is not responsible for errors of USPS or courier services, or if you provide or confirm an incorrect address. It therefore is very important that you ensure that the address you give to us is exactly correct, as any mistake could delay delivery and will entail extra expense to you. If you place an order by phone, we will read the delivery address (and other information you provide) aloud and repeat it to you, to help you be sure it is correct.

Website Health and Medical Disclaimer

This website contains general information about diet, health and nutrition. The information is not advice, and should not be treated as such. The general information on this website is provided “as is” without any representations or warranties, express or implied. THAILUV makes no representations or warranties in relation to the medical information on this website. You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

WARRANTY DISCLAIMER

This site and, except as provided in the following sentence, the materials and products offered on this site are provided “as is” and without warranties of any kind, whether express or implied. THAILUV warrants that all THAILUV products purchased on this site, at the time of shipment, will not be adulterated, and will contain the ingredients specified for the products as labeled.

THAILUV MAKES NO WARRANTY WITH RESPECT TO PRODUCTS, SERVICES OR THIS WEB SITE THAT IS NOT SET FORTH IN WRITING IN THESE TERMS AND CONDITIONS, AND SPECIFICALLY DISCLAIMS AND EXCLUDES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WRITTEN OR ORAL, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE REMEDIES PROVIDED ARE EXCLUSIVE, AND THAILUV EXPRESSLY AND SPECIFICALLY DISCLAIMS, AND CUSTOMER IRREVOCABLY WAIVES, THE RIGHT TO SEEK, ALL OTHER REMEDIES.

THAILUV does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

THAILUV does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Some states restrict the use or extent of limitations or exclusions regarding warranties, so the foregoing limitations may not apply in full to you.

Limitation of Liability

IN NO EVENT SHALL THAILUV BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF REVENUE, PROFITS, VALUE OR USE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, OR PUNITIVE OR EXEMPLARY DAMAGES. NO PERSON IS AUTHORIZED ON BEHALF OF THAILUV TO GIVE ANY OTHER REPRESENTATIONS, OR TO MODIFY OR EXTEND THE LIMITED
WARRANTIES PROVIDED ON THIS WEB SITE, OR TO ASSUME ANY OTHER LIABILITY IN CONNECTION WITH THIS WEB SITE OR THE PRODUCTS OFFERED FOR SALE BY THAILUV. THAILUV’S TOTAL LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, WARRANTY OR TORT (EXCLUDING WILLFUL MISCONDUCT OR GROSS NEGLIGENCE) WILL NOT EXCEED THE PRICE PAID FOR THE PRODUCT OR SERVICE WHICH GIVES RISE TO SUCH CLAIM.

THAILUV shall not, under any circumstances, be liable for any use of, or the inability to use, the materials on this site.

Applicable law may restrict the use or extent of limitations or exclusions to liability for incidental or consequential damages, so the foregoing limitations and exclusions may not apply in full to you. Nonetheless, in no event will THAILUV’s liability for products purchased from this site exceed the price paid for such products, including any shipping and handling charges.

Typographical and Inadvertent Errors

In the event that a THAILUV product is mistakenly listed at an incorrect price, THAILUV reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, THAILUV shall issue a credit to your credit card account in the amount of the incorrect price charged to you.

Copyright

The entire content of this site, including but not limited to text, graphics and code, is copyrighted as a collective work under the United States and other copyright laws, and is the property of THAILUV. The collective work includes works that are licensed to THAILUV. Copyright THAILUV, Inc. All rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with THAILUV or purchasing THAILUV products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with THAILUV or to purchase THAILUV products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in writing by THAILUV. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of THAILUV used in the site are trademarks or registered trademarks of THAILUV.

Notice

THAILUV may deliver notice to you by means of a general notice posted on the site, or an e-mail to any address you have provided to THAILUV, or by any other method reasonably believed by THAILUV to be reliable.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by THAILUV, without prior notice, at any time for any reason. The provisions relating to Legal Notice, Website Health and Medical Disclaimer, Warranty Disclaimer, Limitation of Liability, Copyrights, Trademark, Governing Law/Jurisdiction, and Indemnification shall survive any termination.

Governing Law; Jurisdiction

Your use of this site shall be governed in all respects by the laws of the state of Colorado, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that personal jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to this site(including but not limited to the purchase of THAILUV products) shall be exclusively in the state and federal courts located in Colorado, and you waive any right to the laying of venue in such courts and the right to claim inconvenient forum. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of THAILUV products) must be commenced within one (1) year after the claim or cause of action accrues. THAILUV’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a THAILUV or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

THAILUV does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, THAILUV is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, THAILUV reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another, or (d) offensive or otherwise unacceptable to THAILUV in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless THAILUV, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

Third-Party Links

Your use of linked sites and third-party services and resources is at your own risk. In an attempt to provide increased value to our visitors, THAILUV may link to sites operated by third parties. However, these linked sites are provided solely for your convenience, and you enter them at your own risk. THAILUV has no control over these linked sites, all of which have separate privacy and data collection practices, independent of THAILUV. Nonetheless, THAILUV seeks to protect the integrity of its web site, and therefore requests any feedback on sites to which it links, including if a specific link does not work.

STORE HOURS

We operate Monday-Friday 8AM-5PM Pacific Standard Time (PST).

† FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE

These products should be used only as directed on the label. Do not use if pregnant or nursing. Please consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product.

*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.  By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

WEBSITE DISCLAIMER

This website contains general information about diet, health and nutrition. The information is not advice and is not a substitute for advice from a healthcare professional.

SUPPORT. We’re here to help you !!!

JMFG LTD : Any dispute will be handled in the EU.